OrbitX Faqs

Welcome to our FAQ section
Here you'll find answers to the most common questions about the Orbit Exchange and 198 Exchange. Whether you're new or experienced, this section is designed to help you better understand how the platform works and how to make the most of your betting experience.

I’ve already signed up but I haven’t received any contact from the broker to my email and it’s been more than 24 hours, what should I do?

First check the Spam box of your email inbox, if you haven’t received it in the main box or in Spam please contact us using the contact form, via WhatsApp or through our social networks.

I can’t access Orbit Exchange with an English IP?

No, Orbit doesn’t work with UK IPs, but you can choose any other IP in Europe, we recommend Norway, Sweden, Denmark, Belgium, Austria or Russia.

How long do withdrawals take?

It usually takes around 5 to 10 minutes before they are available in the virtual wallet.

What documents should I send to verify the account?

1 x photo ID (citizen’s card, passport, driving licence)

1 x proof of address 3 months old or less (electricity/gas/water bill, credit card bill, bank statement).

Does opening an account involve any costs?

No, the service is completely free.

Can I also access the site to bet or trade from my mobile phone?

Yes, no problem at all.

OUR MISSION

Our mission is to provide bettors with a powerful, secure, and transparent exchange platform through the Orbit Exchange. We aim to deliver an innovative and user-friendly experience that empowers users to take full control of their betting, with access to fair odds, high liquidity, and professional tools.

Our vision is to become a leading force in the betting exchange industry by continually evolving with technology and user needs. We strive to create a global betting environment where freedom, trust, and performance are at the core of every transaction.

OUR VISION

CONTACT US

If you need assistance with account registration, deposits, withdrawals, or anything else related to your account, just fill out the form below. Our team will get back to you as soon as possible.